Frequently Asked Questions

Oh, we’ve got you covered! We offer a wide range of services, including general bookkeeping, payroll processing, financial reporting, tax preparation, and compliance checks. Whether you’re a small business or a large corporation, we tailor our services to meet your needs.

Getting started is as easy as pie! Just give us a call or send an email, and we’ll schedule an initial consultation. During this meeting, we’ll discuss your specific needs, the services we offer, our fees, and how we can help streamline your financial operations. We’ll also answer any questions you may have about our services or the process.

What sets us apart is our personalized service and dedication to our clients. We’re not just about numbers; we build relationships that help our clients grow. Plus, our team is committed to staying up-to-date with the latest in Canadian tax law and financial regulations, ensuring you’re always compliant and well-informed.

Absolutely! All our bookkeepers are certified professionals who are members of recognized Canadian accounting bodies. This means they’re trained to handle your finances with the utmost expertise and care.

Your privacy is paramount to us, and we take it seriously. We use secure, encrypted software to manage your data and maintain strict confidentiality policies to ensure that your information remains safe and private.

Yes, indeed! We provide tax preparation services for both individuals and businesses. We’ll help you navigate through the tax season with ease, ensuring that you benefit from all available deductions and credits.

Our fees are competitive and transparent. Depending on the service, we charge either a flat rate or an hourly rate. We’ll discuss all fees upfront during our initial consultation, so there are no surprises.

Communication is key! We typically provide monthly financial reports and are available for meetings as needed. However, we can adjust the frequency of our communications to suit your preferences.

To keep your books in tip-top shape, we’ll need access to all your financial documents, such as bank statements, invoices, receipts, and payroll records. You can send these documents electronically, or we can set up a system to collect them directly from you.

You can access your financial reports anytime through our secure client portal. We ensure that you can always get your financial information when you need it, wherever you are.

No worries at all! If you’re audited, we’ll stand right beside you. We provide full support during audits, including preparing all necessary documentation and representing you in discussions with the Canada Revenue Agency. Our goal is to make the audit process as smooth and stress-free as possible for you, giving you the confidence that we can handle any situation.

Absolutely! We offer specialized bookkeeping and financial management services tailored to the unique needs of nonprofits and charities. We understand the specific reporting requirements and financial challenges that nonprofits face, and we’re here to help.

Indeed, we can. Financial forecasting and budgeting are crucial for business growth and sustainability. We work with you to create detailed forecasts and budgets that help you plan for the future, manage your resources effectively, and achieve your financial goals.

Yes, there is! We embrace modern technology and can set up completely digital record-keeping systems for your business. This not only minimizes physical paperwork but also enhances accessibility and efficiency in managing your financial records. With digital record-keeping, you can access your financial information anytime, anywhere, and it’s easier to track and analyze your business’s financial health.

We have extensive experience across a variety of industries, including retail, construction, healthcare, and technology. This broad experience allows us to offer insights and solutions that are tailored to the specific challenges and opportunities of your industry. Whether you’re in a traditional sector or a cutting-edge field, we have the expertise to help you manage your finances effectively.